Healthcare staffing for cash-pay PT

World-class setters, front desk, and sales reps for cash-pay PT clinics.

Trained and on your team in 2 weeks.

Full-time VAs trained on the same systems behind a $2.5M/year cash PT practice. From $2,200/month.

Taleon team member on a call with a headset
The problem

You didn't open a clinic to chase leads and answer phones.

01

Leads go cold

You pay for the lead, then nobody calls back fast enough to book the eval.

02

The owner does the admin

Scheduling, inbox, follow-ups, sales calls. All the work that keeps you from growing the business.

03

US hires cost $50K to $100K+ a year

And too many of them treat your front office as a stepping stone to something else.

The Taleon difference

Not a call center. A trained team member built for your clinic.

CompareUS hireGeneric VA agencyTaleon
Annual cost$50K to $100K+Lower, but you train themFrom $2,200/month
Trained on sales, marketing, and operations built for performance-based cash-pay PTYou build it yourselfGeneric admin trainingYes, before they reach you
Time to startWeeks of recruitingVariesAbout 2 weeks
If it doesn't work outYou start overVariesReplacement guarantee
CommitmentSalary, benefits, payrollVariesMonth-to-month, 30-day notice

Annual cost

US hire
$50K to $100K+
VA agency
Lower, but you train them
Taleon
From $2,200/month

Trained on cash-pay PT sales, marketing, and operations

US hire
You build it yourself
VA agency
Generic admin training
Taleon
Yes, before they reach you

Time to start

US hire
Weeks of recruiting
VA agency
Varies
Taleon
About 2 weeks

If it doesn't work out

US hire
You start over
VA agency
Varies
Taleon
Replacement guarantee

Commitment

US hire
Salary, benefits, payroll
VA agency
Varies
Taleon
Month-to-month, 30-day notice

The same system powering a $2.5M/year cash PT clinic, run on the backs of an overseas team trained to perform.

Roles

Four seats. Every one trained for a cash-pay PT clinic.

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Patient Acquisition Rep

  • Speed-to-lead follow-up
  • Booking evals and consults
  • Deposits over the phone
  • Multi-location scheduling
$2,200/mo

Front Desk / Admin

  • Answering and routing calls
  • Patient check-ins
  • Cancellation and no-show policy
  • Daily schedule management
$2,400/mo

Executive Assistant

  • Calendar management
  • Inbox triage
  • Meeting coordination
  • Recurring admin and docs
$2,700/mo

Sales Representative

  • Discovery and sales calls
  • Presenting packages and pricing
  • Objection handling
  • CRM pipeline to close
$3,000/mo
How it works

From first call to a trained VA on your team.

STEP 01

Book a discovery call

We map your bottlenecks and match them to the right seat.

STEP 02

Get onboarded

You fill out our SOP templates: locations, hours, providers, scheduling and payment rules.

STEP 03

Interview 3 to 4 vetted candidates

All within 7 business days. You pick who joins your team.

STEP 04

We train them on your clinic

Our PT-specific curriculum plus your SOPs, tools, and brand voice.

STEP 05

They go live

With check-ins at week 1, day 30, 60, and 90.

How we train

Nobody reaches your clinic without passing it.

Every Taleon VA goes through the same training systems used inside a multi-million dollar, multi-location out-of-network PT practice. Then we layer your SOPs on top.

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Cash-pay PT playbookSales, marketing, and operational processes built for performance-based cash-pay clinics.
Video SOP curriculumHIPAA awareness, PT and ortho vocabulary, and GoHighLevel inbox, pipeline, and calendar.
Timed message simulatorReal lead scenarios, answered on the clock, before they ever text one of your patients.
Recorded objection-handling testA final graded exam before placement.
EAs trained by a career EALed by an executive assistant with a decade of experience supporting top-level CEOs.
Communication coaching for sales repsOngoing English communication and accent-clarity coaching from a certified specialist who works with Spanish speakers.
Pricing

Simple, transparent, full-time.

Patient Acquisition Rep$2,200/mo
Front Desk / Admin$2,400/mo
Executive Assistant$2,700/mo
Sales Representative$3,000/mo
$500 initiation per VA/Full-time, 40 hours a week/Month-to-month, 30-day notice
Ask about our multi-seat savings

On average, clinics invest $12 to $15 an hour for world-class talent on their team.

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Why our VAs stay

A real role on a real team. Not a cubicle in a call center.

Your clinic wins

Elite talent doing high-level work, at a fraction of a US salary.

Your VA wins

Strong pay and an integral role at a US company, instead of being the first cut when numbers dip.

Continuity wins

People who feel part of the team stay. That means less retraining and a front office that keeps getting better.

Dr. Zaki Afzal, Founder and CEO of Taleon
Who we are

Built by a clinic owner who had the same problem.

Finding great people was the hardest part of building my own cash-pay practice. Too many hires saw the job as a revolving door. So we built the fix: a trained overseas team that treats your clinic like their own. Taleon is that system, offered to other cash-pay clinics.

Dr. Zaki Afzal, DPT, OCS, FAAOMPT, CSCS Founder & CEO. Owner of three cash-pay PT clinics in Las Vegas and Michigan.
George Michaels, Head of Sales Reps
George MichaelsHead of Sales Reps
Vera Lozada, Head of Patient Acquisition Reps
Vera LozadaHead of Patient Acquisition Reps
Geri Mollo, Head of Executive Assistants
Geri MolloHead of Executive Assistants
What we've built so far

Proven in our own clinics first.

$2.5MA year in revenue at the cash PT practice where this system was built and tested.
3Clinic locations across Las Vegas and Michigan running on this playbook.
NowOur first partner clinics are onboarding. Client stories coming soon.
FAQ

Questions owners ask us.

Is this HIPAA compliant?

Every VA is trained on HIPAA awareness and signs a confidentiality agreement. VAs never access PHI, your EMR, or billing systems unless a Business Associate Agreement is signed first.

Will they work our hours?

Yes. Peru runs on UTC-5 year-round, which lines up with US Eastern and Central business hours. Shifts are set around your clinic.

How good is their English?

Every candidate is screened for English before training, and sales reps get ongoing communication coaching. You interview them yourself before anyone starts.

What if they're not a fit?

We replace them at no cost in the first 14 days, and keep supporting replacements after that.

Can I hire my VA directly?

Yes, with a buyout equal to five months of that VA's monthly rate. It covers the recruiting and training investment.

Do you offer part-time?

No. Every placement is full-time, 40 hours a week, so your VA is fully committed to your clinic.

Who manages them day to day?

They report to your point of contact for daily work. Taleon handles pay, quality checks, ongoing training, and support.

Your next hire is already trained.

Book your 45-minute strategy call. Answer a few quick questions, then we'll map your bottlenecks and show you which seat pays for itself first.

Book a Call